At Pison Clothing, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Order Information: We collect your shipping address, billing address, payment information, and order history.
• Communication: When you contact us, we collect your email, phone number, and the content of your communication.
• Newsletter Subscriptions: If you subscribe, we collect your email address for marketing communications.

1.2 Information We Collect Automatically

When you use our website, we automatically collect technical information including:

• Device Information: IP address, browser type, operating system, device type
• Browsing Activity: Pages visited, time spent, products viewed, search queries
• Location Data: Approximate geographic location based on IP address
• Cookies: Small text files stored on your device to enhance user experience

1.3 Information from Third Parties

We may receive information about you from third-party service providers, including:

• Payment Processors: Payment confirmation and transaction details
• Shipping Partners: Delivery confirmation and tracking information
• Social Media: If you interact with us through social media platforms

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Fulfillment: Process and deliver your orders, including payment processing and shipping
• Account Management: Create and manage your account, provide customer support
• Communication: Send order updates, respond to inquiries, and provide customer service
• Marketing: Send promotional emails, newsletters, and special offers (you can opt out anytime)
• Website Improvement: Analyze user behavior to enhance our website and product offerings
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Fraud Prevention: Detect and prevent fraudulent activities

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party companies that help us operate our business:

• Payment Processors: To securely process your payments
• Shipping Partners: To deliver your orders (e.g., courier services)
• IT Service Providers: For website hosting, maintenance, and analytics
• Email Service Providers: For sending order confirmations and marketing emails

These providers are contractually obligated to protect your information and cannot use it for any other purpose.

3.2 Legal Requirements

We may disclose your information if required by law or in good faith to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent or investigate potential fraud
• Enforce our Terms & Conditions

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or asset sale, your personal information may be transferred to the new entity. We will notify you of any such change.

4. Data Security and Retention

We implement industry-standard security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Access Control: Restricted access to personal information
• Regular Monitoring: Regular security assessments and updates
• Secure Storage: Protected databases and servers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. We will securely delete or anonymize your information when it is no longer needed.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for processing where consent is required

To exercise any of these rights, please contact us using the information below.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and user behavior
• Personalize content and product recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the updated policy on this page
• Updating the "Effective Date" at the top of the policy
• Sending an email notification for material changes

We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: freddy@pisonclothing.com
• Phone: +91 9894691604
• Address: No: #37, Azhagapuri Nagar, Near Palanisamy dyeing, K. Chettipalayam, Tiruppur - 641605, Tamil Nadu, India